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Swopper, when used under normal conditions for an
individual user (or under single-shift commercial applications),
is guaranteed to the original purchaser to be free from defects
in material and/or faulty workmanship for a period of up to five
(3) years from the date of purchase (multiple-user, 24-hour commercial
applications carry a one (1) year warranty). This warranty extends
to the chair base, coil-spring and height-adjustment piston, and
seat frame. Seat cushioning material (foam) has a one (1) year warranty.
Cover materials (leather, and fabric) have varied warranty (see
below for more info). This warranty does not apply to items subjected
to abuse, misuse, neglect, alteration, damage caused by storage,
accident, fire, flood or act of God. This warranty shall be exclusive
and shall be in lieu of any other express warranty, written or oral,
including but not limited to merchantability or fitness for a particular
purpose.
In the unlikely event that service is required,
Swopper.com will, at its option, repair or replace this product
free of charge. Simply return the item to Swopper.com, via insured,
prepaid UPS or US Mail with proof of purchase and an explanation
of the problem.
Cover
Material Warranty:
Leather carries
a one (1) year warranty, which extends only to workmanship.
Please note:
No two pieces of leather are alike; variations and marks occur naturally
and are not considered defects subject to replacement under warranty.
That is the very nature of our high grade 8, natural leather.
Special Edition
Alcantara (suede-like fabric) carries a 10-Year Limited Warranty
against defects occurring when used in a typical residential/ single-user
office environment (one year when used in any other environment
such as manufacturing and hospitality). From the date of purchase
to the end of the third year, Alcantara fabric will be replaced
free of charge. From the fourth to the tenth year, Alcantara fabric
will be replaced at a 50% discount (on cost of material only). Coverage
begins from the date of purchase. The buyer will be responsible
for all upholstery costs and for packaging and transportation costs
from the purchaser’s residence to Swopper.com.
Irresistible
Micro Fibre – 2 year warranty.
Fabric
Information:
Alcantara
–
· The highest quality suede-like material: resists “pilling
and fuzzing” (68% Polyester, 32% Polyurethane, with a 100%
Polyester “Lining”)
· Exceeds 100,000 double rubs (resistance to abrasion –
industry standard is 15-18,000)
· Can be cleaned with mild soap and water, or use a medium-soft
brush to restore the nap
Leather
–
· Environmentally safe (uses harmless agents during the tanning
process), Ecopell leather is known throughout Europe for its “natural”
environmentally friendly look (only slightly “protected”)
· A monthly wiping with a damp, clean cloth, followed by
a dry cloth, will prevent body oils and dust from creating a build-up
· As with all leathers, it is recommended that it be kept
out of direct sunlight to prevent fading and cracking
· Please note: no two pieces of leather are alike; variations
and marks occur naturally and are not considered defects subject
to replacement under warranty.
Irresistible
– Micro Fibre –
· 100% polyester ultra-microfiber non-woven with non-fibrous
polyurethane binder.
· Exceeds 40,000 double rubs.
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